402 Main Street
Greenfield, MA 01301
(413) 772-1544

librarian@greenfieldpubliclibrary.org

What is the Information Desk?

Some libraries call this the Reference Desk or the Help Desk. This is the desk you go to when you have a question you need answered, are seeking information or books on certain subjects, want to find a book but don't know where it is, need assistance logging into one of our Internet computers, or would like a quick tutorial on the catalog or database computer. Some of the questions we have answered are how to locate audiobook biographies for children, looking up the meanings of medical terms, or finding the percentage of people in America who are of Japanese heritage from the last census. We also perform Readers' Advisory service - "the act of putting people together with the books they love”  (www.genreflecting.com) - helping people find new things to read and enjoy. So if you are looking for library help, stop by the Information Desk. We will be glad to answer your questions. Confidentiality is our specialty. Be sure to check out our Job Searching Tip Sheet!

 

How to Contact Us

In the Library! Talk with our Information Librarian while you are visiting the library.	Ask us online! Email us at: librarian@greenfieldpubliclibrary.org Send your questions to our Information Desk 24 hours a day, 7 days a week! Be sure to include a phone number!
Call our helpful Information Librarian! 413-772-1544 ext. 103 Get answers on the phone or leave a question and we will get back to you.	IM the Information Desk! greenfieldpublib via AIM; greenfieldpubliclibrary via Yahoo; greenfieldpubliclibrary@hotmail.com via MSN; 321204489 via ICQ; or greenfieldpublic library@gmail. com via GTalk.

If our Information Librarian is not available, we have forms at the main circulation desk that can be filled out and left with the circulation staff. Your question will be researched and someone will get back to you as soon as possible.

Feel free to ask us your questions - we look forward to helping you.